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FAQ
Have a question about our coffee subscription box? We've got answers! Check out our FAQ section to learn more about our products, shipping, payments, and more. Can't find what you're looking for? Contact our friendly customer support team and we'll be happy to assist you!
Bandit's Brew Club FAQs:
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What's inside the Bandit's box? Each box delivers two 454g bags of our select coffees, curated by the Bandit himself.
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Regular Subscription vs. Gift Subscription: What's the difference? A "Regular Subscription" is ongoing, with pay-as-you-go terms. You decide the delivery frequency. For a 3-month treat, opt for our "Gift Subscription". Every 4 weeks, your chosen recipient gets a taste of the Bandit's choice.
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How do I modify my upcoming subscription? Easy. Head to your subscription portal. Just ensure changes are made before the next billing cycle. Confirmed orders are set in stone.
Setting up and accessing my subscription portal? Click the account icon, top right. Log in, then choose 'manage subscriptions' to adjust your coffee journey.
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Need extra help with your subscription? We're here. Shoot a message to the Bandit at contact@howlingbandit.com.